Can’t praise HH enough they have been great and been a great help with extending our hire during this health crisis. All contact had been first class and the staff I have contacted have been really first class.
Can’t praise HH enough they have been great and been a great help with extending our hire during this health crisis. All contact had been first class and the staff I have contacted have been really first class.
Very good and fast service. Helpful staff. The car was in very good condition.
We had an excellent service with Helle Hollis. As a matter of fact better than with any other rental company in any other country we visited. Helle Hollis was recommended to us by the lady from whom we rented our villa . Helle Hollis was especially helpful when due to the corvid 19 crisis we had to reschedule the return of the car for the middle of the night . Everything went smoothly and they brought us to the airport promptly. Thank you so much.
I have used Helle Hollis for many years now and they do not disappoint in any way. We have been delayed going back to uk because of covid19 and extending our contract (serval times due to flight cancellations) with Helle Hollis has been minimal hassle. Many thanks Helle Hollis for making our extended stay more bearable.
We rented our car during Spain''s State of Alarm and our flights home to UK were cancelled twice. On both occasions we received a high level of personal attention when we had to change our contract twice. Whilst it was an extremely difficult time for Helle Hollis, as a customer we were dealt with both care and compassion. Well done to all the staff at Helle Hollis!
I handed the car back one week early due to travelling back to the U.K. sooner than planned (Coronavirus). The staff were first class in dealing with this situation and should be congratulated. Everything was handled professionally. Well done
After renting cars at Malaga airport for the last 20 years this was the first time I had used Helle Hollis. It won''t be the last. I contacted them beforehand to confirm the various insurance coverage and what would suit me best and they quickly confirmed my assumptions. On arrival at AGP the courtesy bus arrived within a couple of minutes. Paperwork (copying my passport & driving licence etc) probably took less than a minute. The car was lined up ready for me to drive away - brand new car with delivery mileage only (18km if you are interested). Due to the coronavirus outbreak we had to change our return flight at very short notice and rather than return the car to the Fuengirola office I emailed the night before to advise that I would be returning the car the next day at the airport - even after 11:00pm I received an email response within 10 minutes to say that would be OK. So whilst our holiday was foreshortened our experience with Helle Hollis was as good as it gets - excellent.
Service during the Covid-19 crisis was most reassuring. Although I did not need to extend my rental period (I manged to get a flight out before the original period was to expire), Helle Hollis was ready to do so under very trying conditions. Thank you very much.
We had to leave during the lockdown and we had flight changes the staff were very helpful and understanding. Thanks